The polar express1/8/2023 Children under 2 years old do not require a ticket, but must be seated on the lap of an adult while on board the train.Ticket delivery method is at the choice of the purchaser. Tickets may be delivered digitally, by mail or held at the ticket window for pickup on the day of departure.Tickets are subject to service fees which vary between $7 and $8 depending on the sales outlet.Exchange requests should be submitted to THE POLAR EXPRESS™ Train Ride – Hotline at (916) 445-8270.Only one exchange per ticket will be allowed.Exchanges are based on availability and are subject to a $10 per seat exchange fee.Purchasers who wish to donate unused tickets back to the nonprofit CSRM Foundation will be given a tax letter of donation for the full amount of the tickets.
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